Smithwick Theatre, Foothill College, 12345 El Monte Road, Los Altos Hills, CA
There are 2 FREE parking areas for the California Pops patrons-lots 5 & 6 on the west end of Foothill campus. See the below campus map. Lot 5 is level - no hills with approximately 300 spaces, several handicap spaces and great flat path without stairs to Smithwick Theater. Lot 6 has a path that starts with a 30-40 pace incline. Click here for a 1.6mb PDF directions, campus map with satellite view and parking information.
Bus Drop-Off and Parking Details
Buses may unload passengers using the campus center utility road (handicap accessible). This utility road is narrow and shared by the Police Department and Paramedics. Due to this and traffic control individual cars may not utilize this drive way and buses are not allowed to park on this road. No exceptions. Easiest & largest parking area for buses is at lot 6. See below map. Group coordinators will receive a detailed map with photos of the drop off area. Click here for bus driver instructions to the theater drop-off area and parking (a 1.9mb PDF).
CPO's shows start at 3:00pm. Will Call and the Box office open at 2pm. Theater doors open a half hour before the show.
Access Information for Patrons with Disabilities
Foothill College's Smithwick Theater is fully accessible. Best Handicap parking is in Lot 5 and has a clear path without stairs to the theater. There is limited wheelchair seating. Those sitting in the rear section enter the theater from the front doors. Those sitting in the front section enter from the east or west side doors. Those with walkers will need to have their name or a clear identifier on the walker. Once seated the attending usher will place the walker in the walker storage area and return it upon request.
There is no dress code for the California Pops Orchestra. Patrons generally wear business or casual clothing with comfortable shoes. We recommend layers incase it does get a little cool at times. During Christmas time we welcome fun holiday attire (Santa & elf hats, rudolfe noses etc). When there is a special occasions you can dress up especially for the season Opening at the Pops. Also for the Big Band show folks have come in Deco era attire adding to the spirit of the 30's & 40's.
Late Seating Policy
If you arrive late please do not enter the dark theatre. An usher is nearby to assist you. Late seating will take place during the first convenient pause in the program. Ushers will have you temporarily sit or stand in the back of the theater until a break in the music. At that time ushers will assist you to your reserved seats.
Children are always welcome to concerts and on special occasion can be invited to join musicians on stage. However, audience and orchestra members appreciate that parents or chaperones take a "time out" to care for their children so to not disrupt other guests. If necessary, please temporarily excuse yourself to the lobby or patio with the child to provide immediate attention, guidance and a little playtime.
Cellphones, Pagers and Other Electronic Devices
The California Pops Concerts is in a "Cell-Free Zone." For the comfort of others, please switch to silent or the quiet vibrate mode all cell phones, beepers, watches, electronic organizers, and other noise-alarm devices upon entering the theatre's seating area. Please attend to your pages in the lobby area.
Camera and recording equipment are prohibited in the theater during concerts.
Food and Drink in the Theater
Bottled water is fine in the theater. No food or other drink is permitted in the lobby or theater.
Smoking is prohibited in the theater. There are many locations outside for smoking during intermission.
Privacy & Security
We respect your privacy. Your information is not shared with any organization not affiliated with the California Pops Orchestra organization. If at any time you would like to be removed from our mailing list, please contact us at firstname.lastname@example.org.
For your and our security and protection CPO and our ticket broker tix.com (Tix) doesn't store full credit card information. Tix only stores the last four digits of the credit card for reference. Tix uses 128 bit Secure Socket Layer (SSL) encryption technology which is the industry standard and best software available today for secure commerce transactions. SSL encrypts all of your sensitive personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet from the ticket buyer and the credit card processors.
Tix is Payment Card Industry (PCI-DSS) Level 1 Certified, which is the highest (most secure) level of certification available from the Payment Card Industry. To read more details on Tix security measures click here (https://www.tix.com/ticket-sales-software/security.aspx). When purchasing tickets on the CPO website the link "to purchase tickets online" automatically links you to the tix.com secured website. The California Pops ticket office handles all phone orders at (650) 856-8432 using CPO's & tix.com tight security.
Reminder that Online Ticket purchasers should securely and confidentially maintain their tix.com user ID and password. Password access simplifies and saves you time when purchasing future tickets plus allows you to update or change your personal information such as ticket mailing address.
The California Pops Orchestra is an independent Non-Profit Corporation promoting performing arts and music education. The Pops has no affiliation with or positions on policies of the facilities we rent.
California Pops Orchestra - 3790 El Camino Real, Mail Suite 341 - Palo Alto, California 94306 - Phone: (650) 856-8432